The gold standard for property management companies in the Mid-Atlantic region
ROSS Management Services (RMS) commenced operations in 1988 and it is the culmination of over 35 years of hands-on experience. RMS is focused on seven main disciplines: Operations, Marketing/Lease-Up, Mechanical services, Distressed Asset Expertise/Receivership, Environmental, Affordable/Low Income Housing Tax Credit, and Technology.
Through these everyday actions, RMS delivers on the shared goals of ROSS Companies—to create and preserve value through providing excellent service to the residents of its communities. Because of this, RMS is currently one of the most active multifamily property management companies in the Mid-Atlantic region.
RMS recognizes that success is created by developing quality relationships and ours starts with our most valuable asset—our team members. We foster growth through training and recognition, and through these efforts, we provide a quality living experience for our residents. These core values allow ROSS to deliver superior products and services for our target market, as well as support our primary goal of increasing value for our ownership partners.
RMS has a dedicated in-house marketing department that believes you need to analyze and understand the challenges in order to apply an effective solution. With vast experience in all segments, our team of marketing professionals consistently reviews and evaluates key marketing metrics with the goal of maximizing market saturation for assets at all stages. From innovative ways of obtaining residents during lease-up to maintaining occupancy at maturity or even re-inventing assets when needed … RMS has you covered.
RMS’ Mechanical Services Department is focused on asset preservation and supporting the on-site maintenance teams. They have a proven track record of achieving substantial savings for the communities by providing in-house assessments and services for all structural and mechanical issues prior to the use of a third party vendor.
Distressed Asset Expertise/Receivership
As a trusted property management company for residential and mixed-use developments for more than 25 years, RMS has extensive experience with receivership and asset management services. Banks and other financial institutions have turned to RMS to assist in stabilizing troubled properties and ensuring resident retention during transition and sale periods. Our services include: rapid takeover procedures, property management, leasing and marketing, seizure of assets and strategic planning.
RMS’ in-house environmental department designs and manages site-specific environmental health and safety programs to comply with state and federal regulations, conducts safety inspections and trains all maintenance team members to protect assets from environmental issues.
Institutional Level Reporting
RMS operates to the highest audit standards, utilizes state-of-the-art accounting systems and produces SEC-level reporting.
RMS has in-house expertise in affordable and tax-credit communities. Our team ensures the asset passes all required inspections and is in compliance with state and federal regulatory requirements and standards.
Staying on the cutting edge of dynamic technological trends is one of RMS’ major competitive advantages. We regularly evaluate new products to determine if they would enhance performance, then implement them in the most appropriate ways to improve our processes, which in turn leads to upgrades in resident living and increases investor returns.